1. Introduction
Sleep Naturally Grounded (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit sleepnaturallygrounded.com, how we use it, and the choices you have.
2. Information We Collect
We may collect information you provide directly and information gathered automatically when you use our site:
- Contact details — such as your name, email address, and message content when you reach out to support
- Order information — such as shipping address, billing details, and purchase history when you place an order
- Technical data — such as IP address, browser type, device information, and pages visited
- Cookies and similar technologies — used to remember preferences and understand how the site is used
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide customer support
- Process and fulfill orders
- Improve our website, products, and services
- Send order updates or important service-related messages
- Comply with legal obligations and protect our rights
4. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers who help us operate the site and fulfill orders (for example, payment processors, shipping partners, and email or hosting providers), only as needed to perform those services. We may also disclose information when required by law or to protect the safety and rights of Sleep Naturally Grounded or others.
5. Cookies
Our website may use cookies and similar tools to keep the site working properly, remember your preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.
6. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including order records, support history, and legal or accounting requirements. When information is no longer needed, we take steps to delete or anonymize it.
7. Security
We take reasonable administrative and technical measures to protect personal information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Your Choices & Rights
Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, or to opt out of certain uses. To make a request, contact us using the details below. We may need to verify your identity before responding.
9. Third-Party Links
Our site may link to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing personal information.
10. Children’s Privacy
Our website and products are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the latest revision. Continued use of the site after changes are posted means you accept the updated policy.
12. Contact Us
Questions about this Privacy Policy or your personal data can be sent to support@sleepnaturallygrounded.com or through our Contact page.